Refund & Returns Policy – Bluzzo Mobile - Bluzzo Mobile – Mobile Accessories & Lifestyle Products

At Bluzzo Mobile, we value customer satisfaction and aim to provide a smooth shopping experience. Please read our refund and return policy carefully before making a purchase.

Overview

Our refund and return policy is valid for 7 days from the date of delivery. If 7 days have passed since you received your order, we will not be able to offer a refund.

Product will we eligible for replacement as per Warranty Period. In case customer want exchange of model or design will help you in same.

Note: exchange will be provided as per Avalibility.

Eligibility for Returns

To be eligible for a return:

The item must be unused, uninstalled, and in the same condition as received
The item must be in its original packaging
A receipt or proof of purchase is required

Please note: Do not send your product back to the manufacturer.

Non-Returnable Items

Certain products are not eligible for return, including but not limited to:

Gift cards
Downloadable or digital products
Software or license-based products
Health and personal care items
Items damaged due to misuse or improper installation

Partial Refunds (If Applicable)

Partial refunds may be granted in the following cases:

Items with visible signs of use
Products not in original condition, damaged, or missing parts (not due to our error)
Items returned after the approved return period

Refunds

Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method (or store credit, if applicable) within a few working days.

Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again
Contact your credit card company (processing time may apply)
Contact your bank

If you have completed all the above steps and still haven’t received your refund, please contact us at bluzzomobile@gmail.com.

Sale Items

Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable.

Exchanges

We replace items only if they are defective or damaged.

If you need an exchange for the same item, please contact us at bluzzomobile@gmail.com with order details. Exchange requests are subject to product availability.

Gifts

If the item was marked as a gift and shipped directly to you, you will receive a gift credit once the return is approved.
If the item was not marked as a gift, the refund will be issued to the original purchaser.

Shipping Returns

Customers are responsible for return shipping costs.
Shipping charges are non-refundable.

We recommend using a trackable courier service or purchasing shipping insurance for high-value items, as we cannot guarantee receipt of returned items.